Olmom Shop

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Global shipping
Global shipping

Shipping is available to most countries

Easy refund
Easy refund

Simple payment refunds through payment channels

24/7 support
24/7 support

Always support customers every day of the week

Secure payment
Secure payment

Pay securely with reputable payment gateways

April 09, 2022

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Frequently Asked Questions

You have questions? We’re here to help.

We accept payments via credit card, debit card, and PayPal.

The shipping fee depends on the delivery address and the weight of the order. It will be calculated and displayed to you at the checkout screen.

Delivery time usually ranges from 7-15 business days depending on the area (excluding production time).

You can track your order using the tracking number sent to your email.

You can cancel your order before it is shipped by contacting our customer support team.

If the product is defective, you can request a return or exchange within 7 days of receiving the item.

We accept returns within 7 days if the product is unused and in its original packaging.

You can request a change in size or color by contacting our customer support team.

You can place an order without an account, but creating an account will help you track your order more easily.

You can contact us via phone, email, or live chat on our website.

You can change the delivery address before the order is shipped by contacting our customer support team.

Please check your spam folder or contact us for assistance.

We only accept returns or exchanges for unused products that are in their original packaging.